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Returns Policy
Shipping Policy
Orders are typically processed within 3-4 business days upon receipt or within the specified lead time indicated on the website for each product. Please note that we do not process or ship orders on Sundays or holidays.
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1. South India- 2-5 days
2. North India – 5-10 days
in case of delay by logistics, there is a small delay in delivery.
Refunds
Upon receiving your return product and assessing the condition of the item, we will proceed with processing your return. Kindly allow a minimum of 10 days from the receipt of your item for the return process to be completed. Refunds may take 1-2 billing cycles to reflect on your credit card statement, subject to your credit card company’s processing time. You will be notified via email once your return has been processed.
Return & Exchange Policy
Thank you for choosing Idol Bronze Your satisfaction is our priority. If you’re unsatisfied with your purchase, you can return it to us for a full refund or store credit. Please refer to the details below for more information on our return policy.
All returns must be despatched by the Buyer within 4-5 days from the delivery date. Returned items must be in new and unused condition, with all original packing tags and labels attached.
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To initiate a return, securely package the item in its original packaging. Include your proof of purchase with the order number.
Special Cases on Return & Refund
The following works cannot be returned
1. We highly recommend a clear 1080-pixel unboxing video of the product strongly.
2. For Customized products we provide Replacement only, no refunds.
3. If the Product is in used Condition we don’t accept return, refund, and replacement.